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Fairmont Hotels & Resorts - Powered by Honeymoon Wishes

Couple's FAQ

Couple's Frequently Asked Questions

What is a honeymoon gift registry?

This honeymoon registry allows you to register components of your honeymoon or destination wedding online. Instead of receiving a crock pot, you could receive an upgrade on your honeymoon suite, or a romantic dinner as wedding gifts!
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How does this honeymoon registry work?

  1. Take five minutes to sign up and Register your honeymoon plans with our registry service, for free. You will select items and activities you'd like to experience on your honeymoon. Start Here
  2. Reveal your registry to friends and family, who will purchase gifts for your celebration!
  3. Receive your gifts. Details Here
  4. Enjoy your gifts and Remember your honeymoon forever!

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Why should we use the Fairmont Hotels & Resorts Honeymoon Registry?

Using the honeymoon gift registry allows you to pre-plan what you want to do on your honeymoon or at your destination wedding. Using a honeymoon registry is so much more personal than asking your guests outright for cash! Guests will choose something special that they would like to give you as a wedding gift. Unlike getting envelopes with checks in them at the wedding and leaving the next day for your honeymoon trip, a honeymoon gift registry allows you to know ahead of time what you will have available for extras and upgrades on your honeymoon or destination wedding. You can register to get the word out early, and have gift money to come in to help with the initial costs of the honeymoon trip as many of our wedding couples do.
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When will we receive gift funds from this honeymoon registry?

Your gift monies from your honeymoon registry will be placed on a Fairmont Gift Card and will be waiting for you upon arrival at your Fairmont Hotels & Resorts Honeymoon Property. Your gift card can be used on property to pay for registry gifts and any items that may be billed to your room. Your booking confirmation number is required before any transfers are made to a Fairmont Gift Card.

PAYMENTS TO GIFT CARDS:
Any gifts received before 7 days prior to your arrival will be placed on the Fairmont Gift Card waiting for you upon arrival.
An additional Gift Card will be made available to you during your stay for gifts received 4 days prior to your arrival.
Gift monies received after 4 days prior to your arrival date will be placed on a Fairmont Gift Card and sent to your registry address of record approximately 30 days after your honeymoon. This Fairmont Gift Card can be applied toward future visits to a Fairmont Hotel and Resort(s) to pay toward your room balance, dining and amenities at the resort.

All Gift Card funds are in US Dollars. If your Fairmont honeymoon hotel or resort transacts in their local currency (other than US Dollars), your Fairmont Gift Card in US Dollars will be converted to the local currency when redeemed at your hotel or resort. The currency conversion rate will be based on the given rate the day of the transaction.

Gift Card funds cannot be redeemed for cash and must be used at a Fairmont Hotel & Resort or any outlet owned and operated by Fairmont Hotels & Resorts. The Gift Cards do not expire.

For details, terms and conditions for Fairmont Gift Cards, please CLICK HERE
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How much does it cost to use the wedding registry and wedding website?

We charge a small service & handling fee to maintain a professional full service registry for you, your friends and family. This service & handling fee provides an ad free registry experience, wedding website and social networking tools, with the highest level of security, encryption and insurance. Our team is here to answer calls toll free, process checks and credit card transactions of your guests.

You may choose to have the service & handling fee added or deducted from each gift amount. Adding it to the transaction means that the purchaser will be charged a 9.65% service & handling fee at check-out. Deducting the service & handling fee will have the gift amount transfer at 7% less than the listed amount to you, with the gift purchaser paying a reduced service fee of 2.65%. If the fee is added to the gift, purchasers can receive a 2.65% discount if they choose to mail a check directly bringing the total service fee to 7%.

Guests from around the world can make a contribution towards your honeymoon with ease which means no shipping or carrying gifts with them to your wedding destination. Please feel free to call us with any questions.
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What does the service & handling fee cover?

The service charge covers your account management, unlimited fund transfers, coordination with partner resorts, cruise lines, and tour providers; your wedding web site, order processing, gift announcements, email wizard, merchant account fees (that we are charged) and toll free live customer service to assist your guests. We ensure that your guest's transactions are processed at the highest rate of secure SSL encryption, and protected by a $3,000,000.00 insurance policy against identity theft and fraud.This is not simply a fee for processing monies; it's a fee so that we can continue to provide outstanding services for you. To run this registry company, we have a dedicated team, providing a high quality and professional service.Store registries carry costs such as shipping, taxes and gift-wrap charges to cover the services. The service fee this registry charges is often less than these charges imposed on your guests. The honeymoon registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. And, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
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What is the Future Experiences at Fairmont Registry Item and why should we include it on our registry?

In order to receive and enjoy your Fairmont Gift Card during your honeymoon, all registry items must be purchased 3 days prior to your arrival date. All registry items on your registry, with the exception of the Future Experiences at Fairmont, will no longer be available for purchase on your gift registry after the 3 day prior to your arrival date. Please note that all gift monies received after 3 days prior to your arrival date will be placed on a Fairmont Gift Card and sent to your registry address of record approximately 30 days after your honeymoon. This Fairmont Gift Card can be applied toward future visits to a Fairmont Hotel and Resort(s) to pay toward your accommodation, dining, spa and other activities owned and operated by Fairmont Hotels & Resorts.

If you wish to have a registry item available for your friends and family to purchase a wedding gift for you after the 3 day prior to your arrival date, you must add/include the Future Experiences at Fairmont in your registry list.
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What is a Wedding Website?

Approximately 80% of today's wedding couples create a wedding website to share stories of how they met, their engagement, details for the wedding day, travel arrangements, etc.

Learn more about your free wedding website tool here: Wedding Website
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What if some of my wedding guests aren't that computer friendly?

No problem! Our customer service representatives are happy to help and will take orders for your wedding registry over the phone. It is part of the outstanding customer service we offer and what makes us the premiere honeymoon registry. Our toll free phone number is found on every page of the honeymoon registry site 1-877-699-5884.
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Do you book the activities on my honeymoon registry for me?

No. The items and activities that are on your gift registry are not pre-booked for you through the registry program. Rather, all gift monies are sent to a Fairmont Gift Card. You may arrange and enjoy the activities while at your Fairmont Hotel or Resort and use your Fairmont Gift Card to pay for the experiences. If you would like to pre-arrange the activities, please contact your Fairmont Hotel or Resort.
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How do we notify our guests about the Fairmont Hotels & Resorts Honeymoon Registry and Wedding Website?

We provide downloadable announcements for you, at no charge, to let your friends and family know about your honeymoon registry and wedding website. (Find under the link "Let Everyone Know") Your wedding party and family are great ways to help your guests learn about your registry. We can send out an email announcing your registry to your selected email list. Your Matron of Honor can include an announcement in the Wedding Shower invitations. Make sure your family knows how special this is to you, ask them if they would suggest the honeymoon registry when guests ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever.

The wedding website we give you is a great way for everyone to keep up to date on all the details about your wedding and lets them feel like they are a part of your special day.
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How will I know how much to ask for?

When setting up your Honeymoon Wishes registry, we provide a suggested gift amount for each item, based on the suppliers in that area. However, you are free to ask for whatever you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. You can break down the amounts any way you choose.

For example, if an item is going to cost you $200.00, you may ask for '2 gifts of $100.00' or '4 gifts of $50.00'. If you've chosen to have gifts go to your hotel, those prices will be listed in the exact amount for you.
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How am I notified of a purchase from my Fairmont gift registry?

You will receive an email notice to view your 'Gift Announcement',filled out by the gift giver. Guests can also choose to print out this customized gift announcement, with a personal message and photo of their gift, to hand deliver to you. You can log in to your account at anytime and go to 'view gifts' to review gift details, givers and announcements. Guest can also post their gift announcement on your honeymoon registry under the 'Well Wishes' section.You can then compose a hand written thank you card, right through your account.
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When will my Honeymoon Wishes registry be active? When will my honeymoon registry close?

Guests can view and begin purchasing gifts immediately after creating your Honeymoon Wishes registry. Your honeymoon gift registry will remain active until you would like to delete it.
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Can I use this honeymoon gift registry if I am not from the US?

Yes, absolutely! All amounts will be listed in US$. Unless you've chose to have your gift money sent directly to your hotel/cruise line, we ask that you use a PayPal account so that we can send you money in a timely manner.
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Can we set this up for a wedding couple as a surprise?

Yes, you can set this up for someone else as a surprise. However, it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@honeymoonwishes.com.
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Who manages this honeymoon registry site? Are you a secure company?

Honeymoon Wishes provides all support and software for the honeymoon registry and has served over 120,000 couples since 2003. We are also very proud to be the honeymoon registry chosen by world-renowned travel and leisure companies.. We have been selected as the honeymoon registry for over 58,000 travel agents in the United States and Canada. We are tested every day for security by Go Daddy, are the only PCI compliant honeymoon registry, have an A+ Better Business Bureau rating and are a California Corporation. We are happy to speak with you if you have any questions.
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How do I make changes?

To make changes or learn how to manage your registry click here: How Does It Work
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